CUSTOMER SERVICE 617-547-4500

Privacy Policy

When you make a purchase or establish an account on TheCuriousGeorgeStore.com, we ask for certain information—including your name, address, phone number, email address, and credit card information—that is needed to process any orders that you make. This personal information will not be shared, sold, or disclosed to third parties other than our agents, partners, and affiliates providing essential order fulfillment services, unless required by law. All agents, partners, and affiliates used by The Curious George Store to provide such services are held to the same strict privacy standards.

The Curious George Store uses what is known as an opt-in policy concerning commercial email. If you would like to receive news, updates, and information about special store promotions, please join our mailing list by subscribing at the bottom of any page on our website. If you place an order at TheCuriousGeorgeStore.com but have not joined our mailing list, you will receive only email related to your order, such as confirmation and receipt, delivery status, etc. If you decide to join our mailing list but later change your mind, you may unsubscribe at any time by sending us an email request or by calling us at 617.547.4500 during store hours.

Site Security

TheCuriousGeorgeStore.com maintains a highly secure environment to safeguard the confidentiality your personal information. Our website uses a Verisign-certified (click on the Verisign authenticity seal below), Secure Sockets Layer (SSL) communication protocol that encrypts all order information so that it cannot be read while being transmitted over the Internet. Our secure server uses encrypted data storage to safeguard your personal information once it reaches us. Your credit card information is deleted once a transaction is processed; it is not stored on our server or any of our computers.

Unfortunately, Internet data transmission can never be guaranteed to be 100% secure. Although we use state-of-the-art measures to protect your information, we cannot guarantee or warrant the security of any information you transmit to or from our website, so you do so at your own risk.

Credit Card Fraud

If any unauthorized use of your credit card occurs, notify your credit card company in accordance with its reporting rules and procedures. U.S. Federal Law limits the amount to which you may be held liable for fraudulent credit card use to $50. The Curious George Store cannot be held responsible for fraudulent credit card use.

If your concerns are not adequately addressed here, feel free to contact us by email or call us at 617.547.4504 during store hours.

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